Based in Cairo · Open to relocation (UAE / International)

Ahmed Tarek

Growth & Operations Manager

Marketing, Sales & Business Systems · GCC Market

I connect both sides of the business: I drive demand through positioning, offers and paid campaigns on Meta, TikTok and Snapchat, then build the systems that turn that demand into revenue.

Ahmed Tarek
6+years across marketing, sales, ops & creative
4+years serving Saudi brands
100%Job Success Score on Upwork, 5★ average
15 yrsraised in Saudi Arabia, native Saudi dialect
What I do

Demand on one side, systems on the other

Most teams are strong at one and weak at the other. My work sits where marketing, sales and operations meet.

01

Growth & Performance Marketing

Positioning, offer design and paid social on Meta, TikTok and Snapchat. Market studies, competitor analysis, break-even models and 90-day plans, measured in GA4, Meta Pixel and Looker Studio.

02

Business Operations & Systems

Designing the operating stack end to end: CRM and lead routing, booking flows, client portals, accounting and performance tracking, mostly on self-hosted, low-cost tools.

03

Sales & Team Leadership

Leading remote cross-functional teams, building sales compensation, scripts and qualification, and setting response standards and monthly performance reviews.

Selected work

Case studies from Etlala

Four things I built while running growth and operations at a remote agency serving the Saudi market.

Operations

A full operating stack, built solo

Problem
The agency ran on paid SaaS that didn't talk to each other, and leads were assigned by hand.
What I did
  • Migrated from HubSpot to self-hosted Krayin CRM with automatic round-robin lead distribution
  • Added Cal.com booking, a Leantime client portal and Zoho Books accounting on Hostinger
  • Wired the journey: ad → booking → instant email/WhatsApp confirmation → CRM entry → sales follow-up
Outcome
Lower SaaS costs and no manual lead handling.
Growth

Repositioning the agency as a growth partner

Problem
Services were sold as separate tasks, so clients judged the agency on outputs, not sales.
What I did
  • Wrote a 13-section go-to-market plan: market analysis, positioning, offer design, ad methodology, 90-day roadmap
  • Restructured the service line into 4 tiered growth packages
  • Added zero-cost tech value to each tier: Looker Studio reporting, Microsoft Clarity, AI voice-over
Outcome
One clear promise: accountable “from the ad to the sale.”
Sales

A sales engine for a remote team

Problem
A growing remote team with no shared standards for pay, pitch or response time.
What I did
  • Designed the compensation model: base + performance bonus + meeting and sales commissions
  • Wrote cold-calling scripts and ran lead qualification training
  • Launched a “Refer & Earn” referral program, a 15-minute response standard and a custom attendance bot with monthly reports
Outcome
Clear incentives and measurable team performance.
AI

AI agents in operations and in the offer

Problem
Store owners needed faster product and reporting work without hiring more people.
What I did
  • Integrated Claude-based agents into internal operations
  • Made it part of the client offer: every subscribed store gets an AI agent that manages products and reports through chat
Outcome
A differentiator built into every package, not sold separately.
Experience

Where I've worked

Education

Bachelor of Commerce, Business AdministrationMansoura University · 2020 – 2024
MBA Program (197 hours)Ehab Mesallam, Udemy · strategy, marketing, finance, operations, management
Entrepreneurship & Business WorkshopsMultiple programs

Languages

Arabic (native, fluent Saudi dialect) · English (fluent, professional)
  1. Managing Director | Growth & Operations

    Feb 2025 – Present

    Etlala Marketing Agency · Egypt · Remote, serving Saudi Arabia

    Run the agency end to end for Saudi e-commerce brands and service businesses: paid campaigns for fashion, beauty, F&B, training, real-estate tech and retail clients, the full operating stack, and a remote team of account managers, a media buyer, designers, social media, SEO and sales reps.

  2. Sales Consultant

    Apr 2024 – Dec 2024

    Azzrk · Mansoura, Egypt

    Managed the pipeline from first call to close, diagnosed needs, pitched marketing and e-commerce packages and tracked deals in CRM.

  3. Creative Director

    Nov 2023 – Mar 2024

    Target Group · Mansoura, Egypt

    Led the creative team, set priorities and owned social campaign creative from concept to delivery across client accounts.

  4. Multimedia Designer (Remote)

    Apr 2021 – Nov 2023

    Merkai Marketing Agency · Saudi Arabia

    Worked with a Saudi agency's marketing team on campaign launches for Saudi brands, producing graphic and motion content.

  5. Freelance Multimedia Designer

    Jun 2020 – Present

    Upwork & direct clients · Remote

    Managed international projects end to end in English. 5-star average and 100% Job Success Score.

Skills & tools

What I work with

Core competencies

Growth Strategy & PositioningPerformance MarketingBusiness Operations & Process DesignCRM & Lead RoutingSales Funnels & Sales OpsMarket & Competitor ResearchRemote Team LeadershipKPI Tracking & ReportingSystems Integration & AutomationE-commerce GrowthAI-Powered Marketing & Ops

Ads & analytics

Meta Ads ManagerTikTok AdsSnapchat AdsGoogle Analytics 4Meta PixelLooker StudioMicrosoft Clarity

CRM & operations

HubSpotKrayin CRMCal.comClickUpTrelloLeantimeZoho BooksExcel

Web, AI & creative

WordPressSallaHostingerClaude (agents, automation)ChatGPTElevenLabsPhotoshopIllustratorAfter EffectsPremiere Pro

Started in design: 5+ years of graphic and motion work. See it on Behance →

Insights

Notes from the work

Short write-ups on the systems and decisions behind growth: operations, the gap between ads and sales, and AI in day-to-day work.

All articles

Let's talk

Hiring for growth, marketing or operations in the UAE or abroad? I'd be glad to hear about the role.

Download CV